"Because I am claustrophobic I was not looking forward to this experience. However, I was met with complete kindness and care and was given all the necessary information. I decided to go-ahead and have the scan and would like to take this opportunity to thank all the staff for their excellent care and kindness."
"your clinic combines the correct ambience with staff who are courteous and efficient, making this an altogether pleasant and beneficial experience for me. I recognize professionalism when I see it."
"I cannot speak highly enough of the quality of service, both clinically and personally, provided to my patients and myself. I can truthfully say that in 30 years of working as a chiropractor I have never experienced a better specialist medical service"
"I would just like to thank all the staff that helped me through my MRI yesterday.. you were fantastic.. thank you so much"
"I had a MRI Brain scan at your wonderful clinic last Thursday (March 7th 2019). I felt I had to put pen to paper to express my profound thanks to the marvellous staff you have. I was extremely nervous, and the staff were all so very kind and thoughtful- a total asset to your practice. I would like to pass on my many thanks. "
"The girls have been absolutely fantastic, and although I know I may have been a pain constantly calling them whilst I was getting to grips with running the admin for the MSK clinic while our other administrators were furloughed, they were always more than happy to help and went above and beyond to assist me. They really are a credit to Heath Lodge!"
"Dear Dr.Beale, As you know, I and my colleagues at the Edgbaston Physiotherapy Clinic have been using your imaging services at Heath Lodge for more than 10 years. You have become our first choice because we find the quality and thoroughness of your reporting on imaging procedures is always first-class. Thank you very much! "
"Great place, I’ve been to this clinic on several occasions for MRI scans. Excellent service, fast results, very professional service, the ability to self-pay. Would definitely use this clinic and service again, quicker than the NHS! Minimum waiting time, virtually made an appointment and got in the next day made it so easy to get scans and competitively priced."
"When I arrived at the clinic I received a warm friendly welcome. During the scan all of the staff were very professional and explained the whole process of what the scan entailed. I felt very comfortable and overall it was a very positive patient experience. Would definitely recommend and thank you to all the staff. "
"Following an MRI which was completed around a year ago, I had reason to request that Heath Lodge Clinic electronically transfer the information to my Consultant in London.... In speaking to the clinic a year on they were most helpful and happy to transfer the material as requested…. (which arrived at my home the very next day). I was delighted with their friendly and very professional service and wouldn’t hesitate to recommend them."
"Highly recommend. Have referred patients here and very impressed with availability of appointments, great customer service and excellent quality of reporting. Thank you"